Shipping - Returns

Orders generally ship the next business day after the order is placed.

Free Local Shipping
Our Free Local Shipping is available in the lower Michigan area only. It is either ground shipping or local delivery.

Free Ground Shipping
On select products we offer Free Ground Shipping. This only applies to the contiguous 48 U.S. states. Shipping to Alaska, Hawaii and other U.S. regions do not qualify.

Acoustic Pianos
Additional fees may be added to the delivery of acoustic pianos if there are flights of stairs, steep inclines, tight corners or the use of a crane is required.

Local Pickup
Pickup at our Lansing, MI location is also available.

Shipping to Canada
Additional shipping fees and estimated duties, taxes and fees may be applied to acoustic pianos. Please contact us for shipping acoustic pianos outside of Ontario, Canada.

Piano Returns
Pianos can be returned within 10 days for a full refund and are subject to inspection before return. Buyer is responsible for return shipping fees. After 10 days there will be a 20% restocking fee up to 30 days. After 30 days and up to 60 days store credit will be given.

Items Other Than Pianos
Items in new condition and returned within 30 days will receive a refund or exchange. Buyer is responsible for return shipping fees. Reeder Pianos reserves the right to deny returns, refunds and exchanges including but not limited to prevent fraud, suspected fraud or abuse.